1. Who we are
Append Mobility Private Limited, the data controller for alterai.cabs.
2. Data we collect
Name, contact, pathname (for matching/pickups), booking history, payment tokens via processors, partner KYC data (Aadhaar/PAN) for verification, ratings/reviews, device data.
3. How we use it
To facilitate bookings, match users and partners, process payments, ensure safety and verification, and improve the service.
4. Location data
Used for proximity matching and trip coordination; you can control permissions in-app.
5. Sharing
With the assigned partner to fulfil your booking; with payment and KYC providers (e.g. Cashfree); with authorities where required.
6. Sensitive identifiers
KYC identifiers are collected only for partner verification and handled with heightened safeguards.
7. Your rights
Access, correction, deletion, export, and objection, subject to applicable law. Requests: agent@alter.business
8. Retention, security, changes, contact
As per the alterai.os Privacy Policy sections. Contact: agent@alter.business